Frequently Asked Questions
Everything you need to know about bringing quality home.
What is the expected delivery time for furniture items?
Standard shipping usually takes 5-7 business days, while larger furniture pieces requiring white-glove delivery may take 2-3 weeks depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger home investments.
Are your wood products sustainably sourced?
Yes, we prioritize sustainability by partnering with manufacturers who use FSC-certified timber and eco-friendly finishes to ensure minimal environmental impact.